Message from the Director-General of Jabatan Imigresen Malaysia

Jabatan Imigresen Malaysia (IMI) remains committed to delivering secure, efficient and people-centric immigration services. We continuously enhance our digital capabilities to support national security and enable seamless travel and residence.

Our priorities include safeguarding Malaysia's borders, improving customer experience, and strengthening collaboration with stakeholders to ensure compliance and trust.

IMI is committed to:

• Providing fast and reliable immigration e-Services
• Ensuring border security and rule of law
• Enhancing digital verification and transparency
• Collaborating with agencies and industry partners
• Upholding integrity and service excellence

We welcome feedback from the public to help us serve you better.

Director-General
Jabatan Imigresen Malaysia