Updated: January 2025
By Jabatan Imigresen Malaysia
IMI provides services nationwide through headquarters, state offices, district branches and UTC counters. Find locations and operating hours on our official portal.
Global Presence
Selected services are also available online through MyIMIv2 with continued expansion planned.
Key Functions
- Service Delivery: Passport, visa, permit and pass services
- Customer Support: Public inquiries and status checks
- Compliance: Enforcement and investigation functions
- Stakeholder Engagement: Collaboration with agencies and industry
Service Channels
Access IMI services via:
- MyIMIv2 online portal
- State offices and branches
- UTC counters
- Approved kiosks and partners
Our officers are committed to integrity and professionalism in serving the public.